Electricity: prepaid, faults and new connections
BPC services.
Report power faults 24/7 on BPC's toll-free line 0800 600 147 or 16266.
BPC self-service is on *192#, and BPC also has a WhatsApp line: 76606414.
New connections and account changes are done through BPC offices.
A plain-language summary to help you prepare. Requirements and fees change: always confirm with the office or the official site.