Resources

Useful numbers and guides for Batswana, in one place. Every number shows where it came from. Spot something wrong? Tap "Wrong?" and we'll fix it.

Your town

Police stations, hospitals and local numbers.

Help lines

• Childline Free, confidential, 24/7, for children and young people Source: Find A Helpline (verified directory)

  Wrong?

  Send
  Call 116
• BGBVC free tele-counselling Gender-based violence: free, confidential support Source: Find A Helpline (verified directory)

  Wrong?

  Send
  Call 14655
• Lifeline Botswana (suicide prevention) National suicide prevention line Text: 73807492 Source: Find A Helpline (verified directory)

  Wrong?

  Send
  Call 75527590

Power and water

• BPC power faults and enquiries 24 hours, toll-free 16266 · Self-service: *192# · WhatsApp: 76606414 Source: Botswana Power Corporation

  Wrong?

  Send
  Call 0800600147

Government services

• Get or renew your Omang (national ID)First Omang at 16, renewals and replacing a lost one.
• Apply for or renew a passportWhere to apply and what to prepare.
• Register a birth or get a birth certificateRegistering a newborn and getting copies.
• Learner's and driver's licenceFrom learner's licence to driving test and renewals.
• Register a car or renew its licence discChanging ownership, registering and renewing.

Money and business

• Tax: PAYE, returns and BURSYour tax number, filing a return and paying.
• Register a company or business nameMaking your business official with CIPA.
• Funding and support for small businessesCEDA loans and LEA training and mentoring.

Money and safety

• Is this lender, investment or bank real?Check before you borrow or invest.
• Complain about a shop or serviceFaulty goods, refunds and unfair treatment.
• Report a scam or cybercrimeWhat to do if you've been scammed.
• Report corruptionBribes, officials asking for money, tender fraud.
• Free legal helpIf you can't afford a lawyer.

Education

• Check that a college is accreditedAvoid fake colleges and worthless certificates.
• Exam results (PSLE, JCE, BGCSE)Where results are released.

Housing

• Renting or buying from BHCBotswana Housing Corporation homes.
• Electricity: prepaid, faults and new connectionsBPC services.

Free tools

Turn photos into a PDF, merge PDFs, shrink files, make a CV and work out your take-home pay. Open the tools